Joining up all your Fleet information!12th November 2021
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Aggregates and concrete vehicles operate in high-risk environments including construction sites, quarries, and residential areas. Coupled with the task of delivering heavy materials and having moving hydraulic systems on board such as grabs, tippers or rotating drums and the risk increases further.
These types of vehicles are particularly susceptible to:
- Knocks and bumps to the vehicle
- Damage to property
- Risk of causing injury
- Disputes over delivery locations, quantities, or access
Insurance or Damage Claims
Large company branded vehicles are highly visible and easy to remember so are often the first to blame where damage to a 3rd party’s vehicle or property has occurred. Even without having witnessed the event people jump to conclusions simply by the vehicle being spotted in the area. They are also targeted by individuals deliberately looking to make a fraudulent claim. These individuals are well versed in insurance processes and can be difficult to challenge when no clear-cut evidence is available.
Connected cameras enable the operator to analyse the data to determine:
- Was the vehicle there or not?
- What happened?
- What was the cause of the incident?
Video evidence can quickly be presented back to insurance companies to mitigate any false claims that could otherwise have cost money and increased premiums.
Moving heavy materials can be very dangerous with a slight lapse in concentration or someone not following safety procedures resulting in serious injury. Connected cameras can play a vital role when investigating an incident to determine not only what happened but more importantly what can be done to prevent it happening again. Statements from those involved can be inaccurate especially if they were doing something they shouldn’t. With video evidence there’s nowhere to hide so you can take the appropriate action.
Customers have different requirements about where and how materials need to be delivered. In some cases a contract may stipulate exactly where materials have to be placed or request refunds for any loss/spillages. It can cost money to resolve customer complaints but more importantly it takes up time that could be better spend elsewhere and potentially damage your company’s reputation. Connected cameras allow remote access to footage whilst the vehicle is still out on the road. Complaints can be quickly investigated with video evidence showing where the load was delivered and sent back to the customer to resolve the dispute.
Block Access or Delays
If a vehicle was delayed due to blocked access or no one available to take the delivery waiting time charges can be applied. Video evidence showing what caused the delay can be provided to the customer to prevent a dispute before it starts.
Prove Safe Delivery
Customers may request proof that a delivery was made in accordance with their health & safety guidelines, this may be required as part of the tender process to win a new contract. Connected multi-cams provide a view around the whole vehicle to prove that a delivery was made safely.